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What will Brexit mean for international parcel shipping?

There is still no clarity about the Brexit. Will it be a deal or a no deal? For many months, DPD has been busy ensuring that, whatever the outcome, your parcels are still sent to the United Kingdom as fast and efficiently as possible after the Brexit. This page is to inform you about the implications using the information that we have now. As there is still no clarity, we do not know as of when Brexit will have implications and what form these will take. If we receive any new information, this page will be updated. 

What will change with regard to sending parcels to the UK after Brexit?

There are a few things you should consider:
1. You will have to provide extra information for customs forms. Customs will want to know the exact contents of the parcel and its value.
2. Parcels will no longer be delivered to Pickup parcelshops, only home addresses.
3. It will take a little longer for the parcel to reach its destination. You should take at least one extra day into account. This is because of possible border checks and the import VAT and customs duties that a recipient must pay before the parcel is delivered. In other words, it will take at least three to four days for parcels to the UK to reach their destination and at least four to five days for parcels to reach Ireland and Northern Ireland.

What import costs will have to be paid?

Import costs are made up of customs duties and import VAT. The import costs charged will depend on the value of the parcel. For all goods valued up to and including £135, import VAT must be paid. For goods worth more than £135, both import VAT and customs duties must be paid.

Who must pay the import costs?

The recipient of the parcel must pay customs these charges. The recipient will receive an e-mail from DPD UK containing a payment request and a link to a secure payment page. A reminder will be sent every day that payment is not made. This reminder will be sent five times. If eventually the import costs are not paid, the 

How to send a parcel a parcel to the UK after Brexit?

Read the steps and you will know exactly what you have to do to ensure that your parcel reaches the UK safely.

How to create a parcel label for a parcel being sent to the UK

1. Select United Kingdom as the destination country
2. Then choose whether you want to send a ParcelLetter, a parcel weighing 0-10 kilos or a parcel weighing 10-20 kilos.
3. In step 2 of the shipping process, you start filling in the recipient's details.
4. Once you have done this, you will see the customs declaration section. Here you fill in the following:
a. Type of parcel; the options are:
i. Gift
ii. Documents
iii. Commercial sample
iv. Commercial goods
v. Returned goods
Then you have to provide a short explanation, in English or the language of the destination country, of each item in your parcel:
b. Description
c. Quantity
d. Weight
e. Value in euros
f. Country of origin; this is the country where the product was made, not where you bought it.
g. Goods code; this is also known as the HS code. You can find this on the customs website
If you have multiple articles in one parcel, add another article and enter all the details for this, too.
You will then see the total weight and the total value of your parcel.
5. You then have to enter an invoice number. If you don't have an invoice for your parcel, make up an invoice number; for example, the shipping date followed by a letter (e.g. 20190329K). There are no rules for this. Select an invoice date using the calendar.
6. If the recipient's invoice address is different from the address where the driver has to deliver the parcel, you must also enter the recipient's invoice address. If the addresses are the same, you don't have to do anything.
7. Before continuing, you have to confirm that the details you have entered on the customs declaration are correct. 
8. You enter your own details right at the bottom. The same applies here: if your invoice address is different from your postal address, enter your invoice address, too.
9. Once you have completed the form, you have the option to create a parcel label or to go straight to 'Pay’.
10. In step 3, you check all the details you have provided.
11. Click on Pay and pay for your parcel label by iDeal or credit card.


What happens once you have created your parcel label?
1. Once you have paid, you will be able to download your parcel label and customs form from the site. You will receive these two documents by e-mail, as well.
2. Stick the parcel label on the box.
3. Put the customs form in a plastic envelope (doculop) and stick it to the box.
4. Give the parcel to DPD. This could be in a Pickup parcelshop, or perhaps you have indicated that you want it to be collected from your home.
5. Your parcel will be sent to the UK, checked by customs and kept by DPD.
6. Provided we have the correct data, the recipient will receive an e-mail and a text message from DPD UK saying that customs duties and import VAT have to be paid for the parcel.
7. Once the recipient has paid the costs, the parcel will be sent to the right depot in the UK so that it can be delivered there by a driver.
8. A reminder will be sent every day that the recipient does not pay. A maximum of four reminders will be sent. The parcel delivery time thus also depends on when the recipient pays.
9. We cannot return the parcel if the recipient does not pay, because parcels from the UK to the Netherlands will also have to go through customs. And these papers are not available.
10. If the recipient pays the import costs but wants to return the parcel, they can create a new parcel label; for example, using DPD UK's online shipping service: DPD Local. This will require new customs forms and import costs for the Netherlands.
11. Once the parcel has reached the recipient, you will receive an e-mail.

Can the recipient return the parcel?

The recipient can return the parcel to the Netherlands but will have to create a new parcel label and customs form for this. They will also have to pay shipping costs and customs duties to import the parcel into the Netherlands. 

Do you have any questions about Brexit?

As always, you can ask any questions you may have in the chat or using the contact form.