What will Brexit mean for international parcel shipping?

The UK has been given an extension for Brexit. The new Brexit date is 31 October. DPD is making all the necessary arrangements to ensure that your parcels are sent to the UK in the fastest and most efficient after Brexit as well. Below we share the information that is available to us and explain how you can continue to send parcels to the UK and what you should take into account when doing so.

Last update: 16 April 2019

What will change with regard to sending parcels to the UK after Brexit?

There are a few things you should consider:
1. You will have to provide extra information for customs forms. Customs will want to know the exact contents of the parcel and its value.
2. Parcels will no longer be delivered to Pickup parcelshops, only home addresses.
3. It will take a little longer for the parcel to reach its destination. You should take at least one extra day into account. This is because of possible border checks and the import VAT and customs duties that a recipient must pay before the parcel is delivered. In other words, it will take at least three to four days for parcels to the UK to reach their destination and at least four to five days for parcels to reach Ireland and Northern Ireland.

Will there be extra costs?

After Brexit, the sender and the receiver will have to pay extra costs. As the sender, you will pay a €2.15 administration fee per parcel. This will be added to the parcel price and you will pay it when paying for your parcel label. The recipient may have to pay import costs, comprising customs duties and import VAT. He will also have to pay a £5 administration fee. When these costs are due, DPD UK will send the recipient a payment request.

How to send a parcel a parcel to the UK after Brexit?

Read the steps and you will know exactly what you have to do to ensure that your parcel reaches the UK safely.

How to create a parcel label for a parcel being sent to the UK

1. Select United Kingdom as the destination country
2. Then choose whether you want to send a ParcelLetter, a parcel weighing 0-10 kilos or a parcel weighing 10-20 kilos.
3. In step 2 of the shipping process, you start filling in the recipient's details.
4. Once you have done this, you will see the customs declaration section.
5. You have to provide a short explanation, in English or the language of the destination country, of each item in your parcel:
b. Description
c. Quantity
d. Weight
e. Value in euros
f. Country of origin; this is the country where the product was made, not where you bought it.
g. Goods code; this is also known as the HS code or ID. You can find this on the customs website
If you have multiple articles in one parcel, add another article and enter all the details for this, too.
You will then see the total weight and the total value of your parcel.
6. Enter your own details right at the bottom. You can select whether to send your parcel as a private individual or a business. The only difference is that the business name will then be used for the parcel label and in the email messages. The parcel itself will be sent under the same conditions that apply to a 'private sender’.
7. Once you have completed the form, you have the option to create a parcel label or to go straight to 'Pay’.
8. In step 3, you check all the details you have provided.
9. Click on Pay and pay for your parcel label by iDeal or credit card.


What happens once you have created your parcel label?
1. Once you have paid, you will be able to download your parcel label from the site. You will receive these this document by e-mail, as well.
2. Stick the parcel label on the box.
3. Give the parcel to DPD. This could be in a Pickup parcelshop, or perhaps you have indicated that you want it to be collected from your home.
4. Your parcel will be sent to the UK, checked by customs and kept by DPD.
5. Provided we have the correct data, the recipient will receive an e-mail and/or a text message from DPD UK saying that customs duties and import VAT have to be paid for the parcel.
6. Once the recipient has paid the costs, the parcel will be sent to the right depot in the UK so that it can be delivered there by a driver. The parcel delivery time thus also depends on when the recipient pays.
7. We cannot return the parcel if the recipient does not pay, because parcels from the UK to the Netherlands will also have to go through customs. And these papers are not available.
8. If the recipient pays the import costs but wants to return the parcel, they can create a new parcel label; for example, using DPD UK's online shipping service: DPD Local. This will require new customs forms and import costs for the Netherlands.
9. Once the parcel has reached the recipient, you will receive an e-mail.

Can the recipient return the parcel?

The recipient can return the parcel to the Netherlands but will have to create a new parcel label and customs form for this. They will also have to pay shipping costs and customs duties to import the parcel into the Netherlands. 

Are you ‘Brexit ready’?

Then you can download our DPD ‘Brexit ready’ quality label and stick in on your parcels to show that you are ready for all Brexit eventualities!

Do you have any questions about Brexit?

Ask your questions at our Brexit team. You can reach them via email brexit@dpd.nl.